Executive Director with NIT Learning joins us.
Let's take our conversation forward to understand the real impact
of Gen.
AI and how things are really moving for NIT Learning.
Good morning.
Thank you for joining us, Gen.
AI Learning.
How incremental is that for your business and what are
you teaching differently, which others are not teaching and how
this adding up to your business?
So we are at the early stage of Gen.
AI creating a commercial impact in our business.
We've been working with Gen.
AI over the last two to three years and we
have increased our investments in R&D specifically around Gen.
AI because we firmly believe that Gen.
AI is going to have a very substantial and positive
impact to training overall.
Not only will it make training significantly more efficient as
a process, but will also make training significantly more impactful.
We are starting to see impact on the efficiency side
to some extent at this time.
We also have a number of pilots with our customers
who are starting to see impact on the effectiveness side
of training.
So we are starting to see impact on both sides
of the coin.
It will however, take a while to see significant commercial
impact, which will show up in numbers.
Think it'll take about a year to two years for
it to make significant impact.
And this time we'll go in having corporations.
Our customers, as you know, tend to be large multinational
corporations.
They are at this time figuring out their privacy policies.
They're figuring out how to let Jr.
Gen.
AI enter their enterprises.
And in the middle of that they are hesitant to
take on enterprise wide implementation projects for Gen.
AI.
So we expect that the full potential of Gen.
AI will be realized such that it's visible commercially over
the next couple of years.
A lot of companies and yourself are making investment into
Gen.
AI.
But could you talk to us a bit more in
terms of numbers, let's say, what kind of investment you
have made in the capability?
Are you coming up with some new specific centres around
that?
And more importantly, could you also talk to us about
what kind of client onboarding that you have done, which
are, you know, using and implementing these Gen.
AI training systems?
So like I pointed out, we've been investing on Gen.
AI over the last three years under our chief learning
scientist, who himself got his PhD from Yale about 35
years ago on AI.
So under his leadership and guidance, we've made investment.
We now have over 100 professionals trained on using Gen.
AI, specifically on training use cases, who are working within
NIIT in terms of capability building.
We've rolled out Gen.
AI based tools across the enterprise.
So over 1500 folks within NIIT are now trained and
are able to use the tool sets that we have
built using Gen.
AI to both improve the efficiency of our processes as
well as the impact that the training creates.
OK, So that's the view coming in, in terms of,
you know, what's been the capability building exercise like, But
could you talk to us about what the expectation is
with respect to the client budgets of the coming year
because they were fairly volatile over the last couple of
years.
Is 2025 going to be a much better year with
a sizable improvement in client budgets around spends on learning?
Hey, we are starting to see green shoots in some
sectors that we service and there is some improvement from
a spent perspective.
We think the forward-looking sent sectors such as BFSI technology,
we'll start to see improvements in Spence and those would
be followed by others.
So I think I would say we are starting to
see some improvements.
Those improvements or green shoots are not widespread as yet,
but we are starting to see and I expect that
as we get into the next year we will see
increased momentum towards increasing spends.
How is the year Typically what we have right now
is different from what the colleges and what currently the
traditional, you know, traditional institutes have to teach.
What are you teaching differently?
So I wanted to point out that our business doesn't
focus on teaching organizations how to use AI.
Our business focuses on using AI to deliver training more
efficiently and more impactfully.
So for example, if you think of one of our
customers in in the professional services and management consulting space,
they train audit and tax professionals and what we are
able to show them is that the time to proficiency
of such professions professionals using Gen.
AI based training mechanisms can be shortened by over six
months.
So that's how we look at creating impact and if
we look across our competition set, we feel that we
are at the pole position on what we are able
to do using Jen AI in terms of creating efficiencies
with training as well as creating impact from training.
Thanks so much, Mr.
Lala for joining us with that take creating impact through
the Jenny.
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